ITIL Foundation is a foundational certification of ITIL. It ensures that everyone is aware of the ITIL service lifecycle’s core components, definitions, and terminologies. The Foundation level course teaches you how to use a Service Value System to look at IT Service Management in a different way (SVS). It includes details on lifecycle phases, procedures, and their effect on service management practices. It provides learners with an understanding of the ITIL 4 service management system and introduces readers to the management of modern IT enabled services.
ITIL Foundation teaches practitioners the common language and core principles of ITIL and discusses the evolution of service management.
ITIL Foundation teaches practitioners the common vocabulary and core principles of ITIL and discusses how service management has evolved as a result of the introduction of new technologies. This course teaches professionals how to apply ITIL 4 guidance to their own and their company’s work.
Skill Riser Training Institute offers the best ITIL V4 Foundation Training in Dubai.
Unit 1: Introduction to Service Management and ITIL
Unit 2: Key Concepts of Service Management
Unit 3: Four Dimensions of Service Management
Unit 4: ITIL Service Value System
Unit 5: ITIL Management Practices
ITIL is a best-practice framework for IT service management that is widely accepted (ITSM). It is used by the majority of companies and practitioners around the world as a platform to help them transform and expand their businesses. ITIL is mapped in ISO 20000 Part 11, which recognizes how ITIL can be used to meet the ISO 20000 certification requirements. This is the first time ISO has approved such a mapping to be used in its specifications. ITIL’s best practices for ITSM are backed up by a certification program. It allows ITIL practitioners to show their ability to adapt the structure to meet their unique requirements.
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